Optional Extras

 

If you are looking to host your server with us you may require additional items or features.
If you require a feature not listed below, please call.

Additional Server
Provision of 1u rackspace, 1 x 10/100Mb Ethernet port and 1 x IEC 320 "kettle" power outlet. 1 IP Address. This server will be able to take data transfer from your existing allowance.

Tape Swaps
An engineer will make a tape swap either daily or weekly based on your backup schedule. Tape swaps can be made 24/7.

Additional IPs
Provision of additional IP addresses can usually be arranged through RIPE. No monthly fee is charged for addressing, but you will require router entries which are chargeable. Please contact us for further details.

 

 Pricing

Set-up Fee Monthly

Annually

Additional Server (1U) £50 £50 £500
Additional Rackspace (per u) £50 £15 £150
 
Tape Swaps: Daily n/a £75 £750
Tape Swaps: Weekly n/a £25 £250

 

 

 

Support Services

Server Access
We can provide accompanied server access to any colocation customers on request at a fixed hourly rate.

Mon-Fri 9am-6pm £50 call out, £25 per hour
Out of hours £100 call out, £25 per hour

 

Remote Hands service
We can provide server administration and software or hardware maintenance for any colocation customers with Windows, BSD or Linux servers on request. Our engineers carry spares for all standard parts (i.e. hard drives, memory and CPU, network card and motherboards).

Mon-Fri 9am-6pm £50 call out, £50 per hour
Out of hours £100 call out, £50 per hour

 

24 Hour Support contract
If you require 24/7 support we offer a dedicated point of contact with a guaranteed response time for out of hours emergencies, together with a competitive hourly rate.

4 Hour response time £250 monthly or £2500 annually. First call out is free.
+ Support Mon-Fri 9am-6pm £50 per hour
+ Support out of hours £50 per hour

 

 

If you require a facility that is not listed here please call us to discuss a custom solution.

Call us now on 0845 166 4770

All prices are subject to VAT at the prevailing rate. E&OE.